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Geico
for example was acquired by Berkshire Hathaway back in 1996.
Berkshire Hathaway is a company owned by Warren Buffet and that
says a lot about the customer experience that Geico customers
have enjoyed. Warren Buffet is a strong believer in over
delivering will bring forth a greater return on your investment.
Esurance
is a great online insurance company and has had great reviews by
its customers as well. Having the fast and responsive online
position for auto insurance online has proved very successful
for Essurance.
Progressive
is another auto insurance provider that is tied with Geico in
customer satisfaction, so making a choice between these two auto
insurance companies is neck and neck. Being satisfied with your
auto insurance company means peace of mind knowing that you will
be well taken care of in the event of an accident.
State
Farm and Nationwide
are two auto insurance companies that have been around longer
and have enjoyed the lead positions in years gone by, but they
have been out advertised and out positioned by their
counterparts in later years. Many consumers choose not to change
for lack of effort on their part and this probably helps these
two auto insurance companies maintain their customer base as
well as it has. This is not a good laurel to rest on as time
moves on. They will need to find a different approach to regain
the lead positions they once had.
While there are
numerous other auto insurance companies that enjoy a very high
customer satisfaction base, we wanted to devote our comparing
attentions to the auto insurance leading companies.
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